Nurlailah is a domestic helper with experience in childcare, cooking, and general housekeeping. She has cared for a 2-month-old baby, handling tasks such as bathing, feeding, changing clothes and diapers, and playing with the child. She is skilled in preparing Chinese and Indonesian dishes, including soups, porridge, fried vegetables, and fried bihun. Nurlailah is willing to learn elderly and disability care and is comfortable with housekeeping duties. She is proficient in Malay/Indonesian and has basic English communication skills. The household consisted of 2 adults and a 2-month-old baby boy. Her primary responsibilities included caring for the infant, cleaning the house, cooking, ironing, and performing general housework. She prepared Chinese dishes and ensured the household ran smoothly. The family lived in a 2-storey landed property with 3 bedrooms and 3 bathrooms. Nurlailah had her own room and worked from 5:00 AM to 10:00 PM daily. Her contract ended upon completion.