Rowena is a college undergraduate and is able to speak and understand English well, which helps her communicate effectively with her employers. When she first joined the family, the couple had one child, and the lady employer was pregnant with their second child. Her employer lived in a flat condominium with three rooms and two toilets. Rowena was the only helper in the household, so she was fully responsible for managing the daily household tasks and ensuring that the home was well organized and maintained.

Her main duties included general household chores such as cleaning the entire house, mopping and dusting, laundry, and ironing clothes. In addition, she was responsible for washing the family car to make sure it was kept clean. When the second child was born, she helped take care of the newborn baby. Her duties included bathing the baby, changing diapers, preparing milk, feeding the baby, and putting the baby to sleep.

Rowena is hardworking, responsible, and experienced in handling both household chores and childcare. Her long service with one employer for ten years shows her dedication, reliability, and ability to maintain a good working relationship with the family she served.