OUR COMMITMENT

Professionalism, respect and a friendly and collaborative approach is our commitment to you, whether you are: someone looking to come work in Singapore as a helper; someone looking to engage a helper for your home in Singapore; or any other stakeholder throughout the entire process.  Naturally, we absolutely commit to complying with all applicable laws and regulations related to our business and promise to adhere to our own high ethical standards and expectations

WHY CHOOSE US?

We are all individual human beings with different personalities and needs and many of us come from a diverse range of backgrounds. Often, the engagement of domestic helpers will involve at least one party moving from their home to a new environment and naturally this can bring stress and other challenges.  We promise to help all parties involved in a highly professional manner, performing extensive diligence on all parties to establish requirements and best fit.  We endeavour to facilitate the smoothest engagement possible and provide long term support throughout the entire relationship cycle, maintaining friendly collaboration and sensitivity to all stakeholders.

OUR PROCESS

Hiring a domestic helper in Singapore involves structured steps to ensure a smooth process. APME Manpower Services simplifies this by guiding you through matching, documentation, and training. This overview highlights key steps, with APME providing hands-on support for a seamless experience.

Process for Hiring a Domestic Helper in Singapore

SOURCING - we have established a trusted network of partners based in The Philippines to give prospective employers a good choice of excellent candidates, from which to make a confident choice.

BEST FIT - we undertake extensive discovery and consultation with prospective employers to better understand requirements and personality and regard to all known circumstances at home.  This enables us to help source and match the best possible candidates.

PLACEMENT - Once a match is made, we handle all administrative and logistical processes. We ensure ongoing communication, provide support as needed, and assist with replacements or repatriation when engagements conclude.

OTHER SERVICES - need a helper with a non-standard skill or qualification?  Let us know and we can help provide or source additional skills training.

Steps for Prospective Employers
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The following is a quick overview for prospective employers to gain an understanding of the process.  We will of course be on hand to provide further information and guide you along the day.

 
    Understand your requirement for a domestic helper

        Fill out the form for details of your household, and your requirement for a domestic helper.

        Discuss your preferences for a domestic helper with us at APME.

    Screening and Selection

        Review profiles provided by APME and interview potential domestic helpers to find a suitable match.

    Documentation and Work Permit Application

        Submit and sign required documents, that will allow APME to submit the work permit on your behalf for the selected domestic helper. APME will require the helper's personal details, and the employer's particulars.

        APME will apply for a work permit through the Ministry of Manpower (MoM).

    Pre-Employment Training and Medical Examination

        APME will ensure the domestic helper completes the Settling In Program which is an MoM mandatory orientation program for first time MDW to educate them on safety precautions and living in Singapore

        APME to provide in house training based on employer’s needs.

        APME to arrange for a medical examination for the MDW as required by MoM.

    Signing the Employment Contract

        Review and sign the employment contract outlining the terms and conditions of employment.

    Post-Arrival Procedures

        APME to helper at assist the helper and take them to the point of arrival at the employer’s residence.

        APME to facilitate registration of the helper’s fingerprints and photo at MOM Services Centre.

    Settling In

        Provide a conducive living environment and introduction to household routines and responsibilities.

SERVICES OFFERED

At APME, we specialize in domestic helpers from the Philippines and Indonesia.  If you prefer different countries, please let us know and we will try our best.  We can certainly source from other countries permitted in Singapore, but must always work within the Singapore legal framework.

NEW HELPERS FROM THE PHILIPPINES AND INDONESIA - We have extensive sourcing capabilities in the Philippines and Indonesia.  We maintain  strict screening and interview requirements to maintain a high standard of helpers suitable for each employer.

TRANSFER HELPERS - We can offer experienced helpers already living in Singapore.   Although already experienced, we still ensure stringent screening and interview requirements.

DIRECT HIRE AND RENEWAL PROCESSING  - If you have found a helper by yourself, we can still help manage all the contracts, paperwork and processes in compliance with Singapore regulations.

DOMESTIC HELPER INSURANCE  - Medical Insurance and Personal Accident Insurance are a requirement for helpers in Singapore.  We are licensed with the General Insurance Association of Singapore (GIA) and are happy to provide guidance on MOM requirements and to provide insurance quotations.

TRAINING - In addition to mandatory training requirements, we also have an extensive network of training available for specific needs.  Just let us know what you need or let us provide some recommendations based on your family circumstances.
Before and After Placement

Engaging with APME is an ongoing process and we provide the following assistance before and after placement:

Pre-Placement Services

    Helper Selection: We help with getting the right helper for specific needs (childcare, eldercare, or general housekeeping).

    Documentation and Legal Compliance: Handling all paperwork, work permits, contracts, and ensuring compliance with Singapore regulations.

    Training and Orientation: Providing helpers with essential training in areas like household management, cooking, and caregiving.

    Health Screening: Conducting medical check-ups to ensure the helper is fit for work.

    Cultural and Language Preparation: Helping helpers adapt to Singapore's culture and language for smoother integration.

    Crash Courses on skills depending on client Need: Cooking, First Aid etc.

Post-Placement Services

    Onboarding Support: We help to establish clear expectations and routines.

    Conflict Resolution: Offering mediation services to address misunderstandings or disputes.

    Skill Development: Providing ongoing training to enhance the helper's skills and productivity.

    Emergency Assistance: Ensuring support in case of unforeseen circumstances, such as health issues or accidents.

    Performance Monitoring: Regular check-ins to ensure the helper is meeting expectations and adjusting as needed.

    Specialized Courses Based on Clients Needs: We offer variety of courses for domestic helpers to enhance their skills and support their professional growth. Examples of courses: Caregiving, First Aid, Cooking, Respectful Parenting, Language Proficiency, Financial Literacy, Basic Computer Skills and Household Management.


RECRUITMENT

Whether you're an employer seeking household support or a helper looking for the right opportunity, our recruitment process is designed to match the right people with the right homes. Call/Whatsapp us at 8850 2746 so we can match the right helper/employer with you.