Filipino maid:IRISH LIZA JOLO
Maid Agency: NINE EMPLOYMENT AGENCY & SERVICES
Ex-Singapore
English: Good

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Full Name: Irish Liza Jolo
To utilize her skills and experience as a domestic helper to contribute effectively to a household, ensuring a clean, organized, and nurturing environment for the family members.

Work Experience:

Employer 1:

Date: June 2018 to November 2018 (Singapore)
Nationality/Race: Chinese
Number of Family Members: 4
Children's Ages: 4 and 6 years old (boys)
Duties:
Cleaning, washing, and ironing clothes
Childcare for two young boys
Cooking Filipino and Chinese dishes
Reason for Leaving: Family obligations due to mother's illness
Employer 2:

Date: July 2019 to December 2022 (Philippines)
Nationality/Race: Filipino
Number of Family Members: 3
Children's Ages: 9 and 4 years old (girls)
Duties:
Childcare for two young girls
Household chores
Assisting with children's education and assignments
Skills:

Proficient in household chores including cleaning, laundry, and ironing
Experienced in childcare for children of various ages
Skilled in cooking Filipino 
Ability to adapt to different family dynamics and cultural backgrounds
Strong organizational and time management skills
For interview contact
Warren: 98758840
Nina:9815 5429

Language Skills	English
Evaluation
	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Evaluation

Filipino maid:Jalyn Lebalib
Maid Agency: NINE EMPLOYMENT AGENCY & SERVICES
New maid
English: Good

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Jalyn Lebalib,a caring individual from Lambunao, Iloilo, is determined to support her family. Born on July 28, 1999, she hasn't worked as a domestic helper before, but her eagerness to help her family drives her.

She has graduated Bachelor of Elementary Education in the Philippines and like her course she loves children. Despite lacking experience, her strong work ethic and willingness to learn make her a promising candidate. With a college degree under her belt and a heart full of determination, Jalyn is ready to embrace the opportunity to work abroad and provide for her loved ones.

For Interview Contact

Warren: 98758840

Nina:9815 5429

	General Housework
Evaluation
	Care of infants/children
Evaluation
	Care of Elderly
Willingness
Evaluation

Filipino maid:ERESTINGCOL JOE.
Maid Agency: ZEAL
New maid
English: Fair

From 2017 To 2020
Country	Philippines
Main Duties	General Housework, Cooking, Care of Children, Gardening/Watering Plants, Grocery Shopping focus on new born baby
Remark	Completion of Contract

Language Skills	English, Tagalog
Evaluation
	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness
Evaluation
Cooking Skills	Filipino Dishes
Evaluation

Filipino maid:Hemrom Shila
Maid Agency: Indian Maids
Ex-Singapore
English: Little
Hindi: Good

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Language Skills	Bengali,hindi And Nepali
Evaluation
	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
Cooking Skills	Both Can Cook
Evaluation

Filipino maid:Saballa Lutchmi.
Maid Agency: NINE EMPLOYMENT AGENCY & SERVICES
Ex-Singapore
English: Good

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Saballa Lutchmie Palis



Experienced domestic helper with a demonstrated history of providing comprehensive household support to families of diverse backgrounds. Proficient in managing various domestic responsibilities and adept at adapting to different household structures.

Work Experience:

Position: Domestic Helper

Employer: Singaporean Chinese Family
Duration: March 2019 to August 2022
Residence Type: Condominium
Responsibilities: Provided full-spectrum household support including childcare, pet care, and general household tasks.
Position: Domestic Helper

Employer: Singaporean Chinese and Eurasian Couple
Duration: August 2022 to March 2023
Residence Type: Landed House (4 Storey)
Responsibilities: Managed household chores in a multi-level residence.
Position: Domestic Helper

Employer: Malaysian Family
Duration: June 2023 to November 2023
Residence Type: HDB Mansionette
Responsibilities: Provided childcare and household support.
Position: Domestic Helper

Employer: Singaporean Chinese Family
Duration: November 2023 to April 2024
Residence Type: HDB Flat
Responsibilities: Initially agreed upon household duties were subject to frequent changes. Departed due to concerns regarding second-hand smoke exposure from employer's smoking habit.
Skills:

Childcare
Pet Care
Household Management
Adaptability
Communication
Time Management
For interview Contact

Warren:98758840

Nina:9815 5429

	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Evaluation

Filipino maid:ANCHETA MILDRED.
Maid Agency: ZEAL
New maid
English: Fair

From 2012 To 2016
Country	Philippines
Main Duties	General Housework, Cooking, Care of Children, Car Washing, Gardening/Watering Plants
Remark	Completion of Contract

Language Skills	English, Tagalog
Evaluation
	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Evaluation
Cooking Skills	Grocery Shopping, Car Wash, Ga
Evaluation

Filipino maid:Arcela Sagapan
Maid Agency: Eden Grace Human Resources Private Limited
New maid

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Background

Arcela 39 separated with a 13-year-old, and the youngest child in the family of 6 siblings. She wants to work in Singapore to support and save up for her family and son’s education, she is from Benguet, Philippines.
    

Personality

She described herself as honest, patient and hardworking.

Academic Qualifications

She is a college graduate in BSc in Agriculture.

Experiences

2 years 9 months (Mar 2007 – Dec 2009) as a helper in the Philippines

Arcela worked in a bungalow with 2-bedrooms, a toilet, living room and kitchen for a family of 3 with a 4-year-old, and she looked after his welfare. Daily she does general house cleaning chores, marketing, prepare and cook for the family, do the laundry and folding.

(Jan 2010 – Aug 2019)

Stayed home, looked after her child’s welfare and applied to work in Hong Kong.  

3 months (Sep 2019 – Dec 2019) as a helper in Hong Kong

Arcela worked in a flat with 2-bedrooms, a toilet, living room and kitchen for a Taiwanese family of 3 with a 6-year-old, and she looked after her welfare, together with an Indonesian co-helper. Daily she does general house cleaning chores, assist with marketing, laundry, ironing and folding, wash and clean the family car.

(Dec 2019 – Jan 2020)

Returned home and seek new work opportunities.

1 years 11 months (Jan 2020 – Dec 2021) as a helper in Baguio City, Philippines

Arcela worked in an apartment with 2-bedrooms, a toilet, living room and kitchen for a family of 3 with a 5-year-old, and she looked after her welfare. Daily she does general house cleaning chores, marketing, prepare and cook for the family, do the laundry and folding. In all these, she managed the work well. For her future employment, she hopes to widen her experience to be a better helper.

(Jan 2022 – present)

Stays home, looks after her child’s welfare and currently, works in a hardware store in Benguet, Philippines.

Cooking                   

She cooks Filipino dishes, such as adobo, chicken curry etc., keen to learn to cook Chinese and various other dishes.

Childcare

She is keen to look after children / infants, and she looks after her own since birth. In her previous experience, she prepared their meals and fed them, bathed, dressed and accompanied them to school, attended to and assisted in their needs.  

Elderly Care

She is keen to look after the elderly.

Pet Care

She is keen to look after pets.

Hand phone

She will follow the employer’s instruction regarding hand phone usage. However, she will contact her family using her own hand phone after work hour. Any other usage arrangement is between employer and helper; this will be stated in the Job Offer.

Off-day

The helper is entitled to 1 compulsory off-day per month and the other working off-days shall be compensated accordingly.

2 years contract

She is aware of the 2-year contract.

Recommendation

In summary, Arcela is mature and ready to take on new challenge. Being a first timer in Singapore, it may not be easy for her to understand employer’s needs, however, we believe with enough time, proper guidance and training, she will be a good help in your family. We trust you can consider her and give Arcela an opportunity to work with you.

Video interview

To view her personal video interview please click https://youtu.be/Z7u4kJpG_qY

***Please note that the rating is based on candidate own assessment of her  ability. Potential employer still need to do his due diligent and interview. Suitable candidate will undergo training in the Training Centre.

Eden Grace Human Resources Private Limited
MOM LIC 13C6831
Address Blk.18 Sin Ming Lane, #07-38 Midview City, Singapore 573960
>>>>> Enquiry Form 

From 2007 To 2009
Country	Philippines
Main Duties	Childcare & housework
Remark	2 years 9 mos
From 2019 To 2019
Country	Hong Kong
Main Duties	Childcare & housework
Remark	3 mos
From 2020 To 2021
Country	Philippines
Main Duties	Childcare & housework
Remark	1 year 11 mos

	General Housework
Evaluation
	Care of infants/children
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Evaluation

Filipino maid:MICHEL ANN A
Maid Agency: 3M's Manpower and Services
Transfer maid
English: Good

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From 2023 To 2024
Country	Singapore
Main Duties	2 ADULTS WITH 2 YOUNG CHILDREN AGE 9 AND 11 YEARS OLD (SEND AND FETCH). SHE DOES EVERYTHING INCLUDING CAR WASH.
Remark	SHE DID NOT REACH EMPLOYER STANDARD.
From 2017 To 2020
Country	United Arab Emirates
Main Duties	2 ADULTS WITH 5 CHILDREN AGE 18.16.13.10.3 YEARS OLD. SPECIAL CHILD 3 yrs old. SHE WAS THE ONLY MAID. 3 STOREY, SHE DOES EVERYTHING EXCEPT MARKETING.
Remark	3 YEARS WITH THEM.

	General Housework
Willingness
	Care of infants/children
Willingness
	Care of Elderly
Willingness
	Care of Disabled/Bedridden
Willingness
Cooking Skills	Chinese Foods

Filipino maid:Beverly Anzures
Maid Agency: Eden Grace Human Resources Private Limited
Ex-Singapore

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Background

Beverly 37 separated with a 16-year-old, and the eldest child in the family of 6 siblings. She wants to work in Singapore to support and save up for her family, she is from Iloilo, Philippines.
    

Personality

She described herself as jolly, easy to get along and diligent.

Academic Qualifications

She is a college undergraduate in BSc in Criminology.  

Experiences

5 years (2005 – 2010) as a helper in the Philippines

Beverly worked in a flat with 2-bedrooms, 2-toilets, a living room and kitchen for a family of 5 with a 74-year-old diabetic female, and she looked after her welfare. Daily she does general house cleaning chores, marketing, prepare and cook for the family, laundry, ironing and folding, wash and clean the family car.

(2010 – 2011)

Stayed home and seek new work opportunities.  

9 years 7 months (Feb 2011 – Sep 2020) as a helper in Iloilo, Philippines

Beverly worked in a flat with 2-bedrooms, a toilet, living room and kitchen for a family of 6 with a 3-year-old twins, and she looked after their welfare. Daily she does general house cleaning chores, marketing, prepare and cook for the family, laundry, ironing and folding, wash and clean the family car.

(Oct 2020 – Dec 2020)

Stayed home and seek new work opportunities.  

7 months (Jan 2021 – Aug 2021) as a helper in Iloilo, Philippines

Beverly worked in a flat with 3-bedrooms, a toilet, living room and kitchen for a family of 5 with a 7- and 8-year-old, and she looked after their welfare. Daily she does general house cleaning chores, marketing, prepare and cook for the family, laundry, ironing and folding, wash and clean the family car.

(Sep 2021 – Nov 2023)

Stayed home, looked after her child welfare and applied to work in Singapore.

3 months (Dec 2023 – Mar 2024) as a helper in Singapore

Beverly worked in a HDB flat with 3-bedrooms, 2-toilets, a living room and kitchen for a Chinese family of 4 with a newborn, 3- and 5-year-old, and she looked after their welfare. Daily she does general house cleaning chores, marketing, prepare and cook for the family, laundry, ironing and folding, wash and clean the family car. In all these, she managed the work well. For her future employment, she hopes to widen her experience to be a better helper.   

(Apr 2024 – present)

Returns home, take rest and seek new job opportunities.

Cooking                   

She cooks Filipino dishes, keen to learn to cook Chinese and various other dishes. In Singapore, she prepared and cooked basic Chinese dishes.

Childcare

She is keen to look after children / infants, and she looks after her own since birth. In her previous experience, she prepared their milk, meals and fed them, washed and sterilized feeding bottles, bathed and changed them with fresh clothing and diapers, accompanied them during night hours and outdoor activities, watched over their playing and safety, dressed and get them ready for school, attended to and assisted in their needs.

Elderly Care

She is keen to look after the elderly. In her local experience, she prepared her meals and fed her, bathed and dressed her with fresh clothing and diapers, administered her medications and insulin, accompanied her outdoor for medical check-ups, attended to and assisted in her needs.

Pet Care

She is keen to look after pets. In her local experience, she groomed, fed and walked two Shih Tzu, kept clean the pet areas.  

Hand phone

She will follow the employer’s instruction regarding hand phone usage. However, she will contact her family using her own hand phone after work hour. Any other usage arrangement is between employer and helper; this will be stated in the Job Offer.

Off-day

The helper is entitled to 1 compulsory off-day per month and the other working off-days shall be compensated accordingly.

2 years contract

She is aware of the 2-year contract.

Recommendation

Beverly is experience and ready to take on new challenge. We believe with enough time, proper guidance and training, she will be a good help in your family. We trust you can consider her and give Beverly an opportunity to work with you.

Others

1.   She wears eyeglasses.

***Please note that the rating is based on candidate own assessment of her  ability. Potential employer still need to do his due diligent and interview. Suitable candidate will undergo training in the Training Centre.

Eden Grace Human Resources Private Limited
MOM LIC 13C6831
Address Blk.18 Sin Ming Lane, #07-38 Midview City, Singapore 573960
>>>>> Enquiry Form 

From 2005 To 2010
Country	Philippines
Main Duties	Elderly care & housework
Remark	5 years
From 2011 To 2020
Country	Philippines
Main Duties	Childcare & housework
Remark	9 years 7 mos
From 2021 To 2021
Country	Philippines
Main Duties	Childcare & housework
Remark	7 mos
From 2023 To 2024
Country	Singapore
Main Duties	Infant, Childcare & housework
Remark	3 mos

	General Housework
Evaluation
	Care of infants/children
Evaluation
	Care of Elderly
Willingness
Evaluation

Filipino maid:Roxan Galanza
Maid Agency: Eden Grace Human Resources Private Limited
Ex-Singapore

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Background

Roxan 37 married with 14-year-old, and the 5th child in the family of 7 siblings. She wants to work in Singapore to support her family and daughter’s education, she is from Guimaras, Philippines.
    

Personality

She described herself as honest and hardworking.

Academic Qualifications

She is a college graduate in Associate in Food Technology.

Experiences

9 months (Jul 2013 – Apr 2014) as a helper in Singapore

Roxan worked in a HDB flat with 4-bedrooms, 5-toilets, a living room and kitchen for a Chinese family of 5 with a 16- and 18-year-old, and she looked after their welfare. Daily she does general house cleaning chores, marketing, prepare and cook for the family, laundry, ironing and folding, wash and clean the family car.

8 months (Apr 2014 – Dec 2014) as a helper in Singapore

Roxan worked in a 3-storey landed property with 4-bedrooms, 4-toilets, a living room and kitchen for a Chinese family of 3 with a 15-year-old, and she looked after her welfare. Daily she does general house cleaning chores, prepare and cook for the family, laundry, ironing and folding, wash and clean the family car. In all these, she managed the work well. For her future employment, she hopes to widen her experience to be a better helper.

(Jan 2015 – present)

Returns home, looks after her family's welfare and currently, works as a Coordinator in a health center in the Philippines.

Cooking                   

She cooks Filipino dishes, keen to learn to cook Chinese and various other dishes. In Singapore, she prepared and cooked basic Chinese dishes, such as stir-fried vegetables, fried rice etc.

Childcare

She is keen to look after children / infants, and she looks after her own since birth. In Singapore, she prepared their meals, dressed and get them ready for school, attended to and assisted in their needs.

Elderly Care

She is keen to look after the elderly.

Pet Care

She is keen to look after pets. While in Singapore, she groomed and fed a dog, rabbit and hamster, kept clean the pet areas.

Hand phone

She will follow the employer’s instruction regarding hand phone usage. However, she will contact her family using her own hand phone after work hour. Any other usage arrangement is between employer and helper; this will be stated in the Job Offer.

Off-day

The helper is entitled to 1 compulsory off-day per month and the other working off-days shall be compensated accordingly.

2 years contract

She is aware of the 2-year contract.

Recommendation

Roxan is experience and ready to take on new challenge. We believe with enough time, proper guidance and training, she will be a good help in your family. We trust you can consider her and give Roxan an opportunity to work with you.

Others

1.   She has a tattoo on her left wrist.
2.   She has sister working as helper in Singapore.

Video interview

To view her personal video interview please click https://youtu.be/YYwTWiS56m0

***Please note that the rating is based on candidate own assessment of her  ability. Potential employer still need to do his due diligent and interview. Suitable candidate will undergo training in the Training Centre.

Eden Grace Human Resources Private Limited
MOM LIC 13C6831
Address Blk.18 Sin Ming Lane, #07-38 Midview City, Singapore 573960
>>>>> Enquiry Form 

From 2013 To 2014
Country	Singapore
Main Duties	Teencare & housework
Remark	9 mos
From 2014 To 2014
Country	Singapore
Main Duties	Teencare & housework
Remark	8 mos

	General Housework
Evaluation
	Care of infants/children
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Evaluation

Filipino maid:Lozada elizabet.
Maid Agency: THITER-S EMPLOYMENT AGENCY
Transfer maid
English: Good

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Ellizabeth is 37 yrs of age. She is separated with 2 children age 15 and 17 and from Ilo Ilo. She love taking care of new born baby and young children. She can cook Indian food,Chinese food,western food and she also can cook follow recipe books.

2011-2013. Singaporean Chinese family. Taking care of new born baby. Doing all the house hold chores,washing,ironing,cooking and do the marketing. Work with this family for 1 yr and 6 months.

2013-2013. Chinese Indonesian family.Doing all the house hold chores,washing,ironing,cooking and do the marketing. Work with this family for 3 months only is because this family go back to Indonesia for good.

2013-2013.Under employment agency.

2013-2024. Indian expat family from North. Taking care of 5 yrs old kid. Doping all the house hold chores,washing,ironing,cooking and do the marketing. Work with this family for 11 yrs is because the family is moving to Hong Kong.

Elizabeth is available for interview anytime upon arrangement and can be transfer on the 25th of July.

From 2011 To 2013
Country	Singapore
Main Duties	Taking care of new born baby. Doing all the house hold chores,washing,ironing,cooking and do the marketing
Remark	work with this family for 1 yr and 6 months
From 2013 To 2013
Country	Singapore
Main Duties	under employment agency
Remark	work with this family for 1 month
From 2013 To 2024
Country	Singapore
Main Duties	Taking care of 5 yrs old kid . Doing all the house hold chores,washing,ironing,cooking and do the marketing.
Remark	Work with this family for 11 yrs.

	General Housework
Willingness
Experience	13Year(s)
Evaluation
	Care of infants/children
Willingness
Experience	13Year(s)
Evaluation

Filipino maid:JONALYN TRINIDA.
Maid Agency: DANS SERVICES
New maid
English: Good

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	General Housework
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness
Evaluation

Filipino maid:DEBBIE RECTO DE.
Maid Agency: DANS SERVICES
Ex-Singapore
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness

Filipino maid:BEN JEYLYN CERE.
Maid Agency: DANS SERVICES
New maid
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness
Evaluation

Filipino maid:LORENA GUNDRUN .
Maid Agency: DANS SERVICES
Ex-Middle East
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness
Evaluation

Filipino maid:DESIREE CALPO B.
Maid Agency: DANS SERVICES
New maid
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness
Evaluation

Filipino maid:JENNINE POLINES.
Maid Agency: DANS SERVICES
New maid
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness
Evaluation

Filipino maid:LEILA ZACARIAS .
Maid Agency: DANS SERVICES
New maid
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Evaluation

Filipino maid:BEVERLY BANCORO.
Maid Agency: DANS SERVICES
New maid
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness
Evaluation

Filipino maid:QUEENIE ATO LUC.
Maid Agency: DANS SERVICES
Ex-Middle East
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness
Evaluation

Filipino maid:CICELLE ALICAN .
Maid Agency: DANS SERVICES
Ex-Singapore
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Evaluation

Filipino maid:ELIZA JO
Maid Agency: 3M's Manpower and Services
Transfer maid
English: Good

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From 2008 To 2010
Country	Singapore
Main Duties	2 ADULTS, 1 OF THEM WAS ELDERLY 90 YEARS OLD ON WHEELCHAIR. SHE DOES EVERYTHING.
Remark	SHE FINISHED HER 2 YEARS CONTRACT
From 2010 To 2011
Country	Singapore
Main Duties	2 ADULTS WITH 2 YOUNG KIDS 8 MONTHS AND 3 YEARS OLD. SHE SHARED THE JOB WITH OTHER MAID.
Remark	EARLY RELEASE 2 MONTHS MORE TO COMPLETE HER 2 YEARS.
From 2011 To 2012
Country	Singapore
Main Duties	2 ADULTS WITH NO CHILDREN BUT THEY HAVE 2 BIG DOGS. STAYING IN 3 STOREY HOUSE.
Remark	JOB RELOCATION
From 2012 To 2013
Country	Singapore
Main Duties	1 ADULT, NO KIDS AND HAVE 2 MEDIUM DOGS. SHE DOES EVERYTHING STAYING IN CONDO.
Remark	FOR GOOD

	General Housework
Willingness
	Care of infants/children
Willingness
	Care of Elderly
Willingness
	Care of Disabled/Bedridden
Willingness
Cooking Skills	Western And Chinese Foods

Filipino maid:CHONA DAMAYO RE.
Maid Agency: DANS SERVICES
Transfer maid
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Evaluation

Filipino maid:LOVELY ERIKA QU.
Maid Agency: DANS SERVICES
Ex-Singapore
English: Good

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	General Housework
Willingness
Evaluation
	Care of infants/children
Willingness
Evaluation
	Care of Elderly
Willingness
Evaluation
	Care of Disabled/Bedridden
Willingness
Evaluation